Your item will be professionally & carefully packed and despatched using Australia Post – free of charge.
Orders are shipped Monday to Friday (excluding public holidays).
Any orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours of the next business day. Deliveries can take 1-5 working days depending on your location.
Please allow additional time for locations outside of the Metropolitan area.
Change of Mind Returns
If you would like to return an item to exchange it for a different colour or have simply decided it is not right for you, we will gladly accept ‘change of mind’ returns and offer you an exchange or refund within 14 days of parcel receipt. Items must be received by us in original condition (new, unused and undamaged with packaging, and tags intact). Please note: We are unable to accept ‘change of mind’ returns for clearance items.
In the rare event you have received an item that is faulty or incorrect, we will ask you to return the item to us. Once we have received the item and confirmed the fault, we will offer you the choice of a replacement or refund. We will also reimburse you the postage costs if the item is deemed faulty.